Job Openings >> System Administrator
System Administrator
Summary
Title:System Administrator
ID:1007
Location:Washington, DC
Description

ETEK Enterprise is looking for a System Administrator to provide information technology services in facilities planning, operations and support; storage systems analysis, design/test, and administration; server system analysis, design/test and administration; database analysis, design/test, administration; website analysis, design/test, and administration; web application analysis, design/test and administration; LAN analysis, design/test and administration; user support planning, operations and administration; and related IT systems functions.

Responsibilities:

  • Provide system administrator support for financial services Q&A using Oracle RightNow including
    • Apply, create, and refine workflow strategies
    • Administer user profiles and permissions
    • Support the creation and refinement of business rules to automate workflow routines
    • Create and refine workspaces and reports, including hoc reports for export when directed by the Contracting Officer Representative (COR)
    • Create and update agent user guides and administrative manual(s)
    • Facilitate the entry and tracking of system incidents and resolutions
    • Provide help desk support and train team member users
  • Provide system administrator support for the financial services Q&A using Oracle Cloud
    • Database preparation for migration to the oracle FedRAMP server
    • Investigate the Oracle service cloud application and make recommendations that would benefit the PMA in accomplishing its mission objectives, support implementation of those changes
  • Provide a monthly data import of the updated FAA employee roster
  • Develop and manage change and delivery notifications via GovDelivery

Skills Required:

  • Knowledge and experience with Oracle services
  • Good oral and written communication skills
  • Proficient in Microsoft Office Tools

Education:

  • Bachelor’s in information systems, business systems, management information systems, IT management, other IT degrees are required.
  • 5+ Years of relevant experience
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